AGUA CALIENTE: A JOURNEY TO THE COMFORT AND FUN.
When the Agua Caliente Band of Cahuilla Indians opened the Agua Caliente Casino and Spa Ranch Mirage about 2 decades ago, the 43,000 square feet location was nothing but desert land. Buoyed by a strong determination, they remained undaunted in their quest to set up a company that could rival any gaming establishment in Las Vegas. This daring attempt has become a success in Southern California and has now expanded into chains of Casino, Spa, Resorts, Entertainment Centers, and more. Now with over 71,000 square feet of casino area alone, the Agua Caliente brand has gradually become a force to reckon with in the hospitality, relaxation, and entertainment industry.
Located at 32-250 Bob Hope Drive, Rancho Mirage, California, it has also expanded its frontiers and spread its tentacles to a second location at Palm Springs called the Spa Resort and Casino. Irrespective of location, one thing that remains constant is the Agua Caliente commitment to outstanding service delivery and customer satisfaction.
DOING IT RIGHT
This resolve to maintain the tempo of excellence in service delivery has been tested over the years. The Agua Caliente Casino has for instance been the recipient of the Forbes Travel Guide Four-Star recognition as one of the Top Ten Casinos outside Las Vegas and the AAA Four Diamond Award for casino service for 11 consecutive years. This is a product of an unshakeable drive to do it right. What more is needed to prove the Agua Caliente group has come to stay?
PUSHING THE DREAM
The Agua Caliente Band of Cahuilla Indians built the 16 stories $88 million hotel facility in their Ranch Mirage location. This building has become a landmark structure in the area. With 340 rooms, a large-size pool, a cabana, and amazing bars, it is no wonder many have chosen it as their favorite spot to unwind. The rooms are grouped into deluxe which covers 550 square feet, executive suite with 1,100 square feet, presidential with 1,650 square feet, and the non-allergy suites which undergo a comprehensive 7-step disinfectant procedure to totally eliminate every allergy triggers, all offering the same quality hospitality but different tastes and styles. Each has double TVs in the living room and bathroom, a large desk, an awesome view, and round the clock internet facial and connections.
Agua Caliente Casino is a wonder to behold, with over 180 video poker machines, 1,400 slot machines offering over 30 modern and classic slot games, restaurants, high limit gaming rooms, and two bars-North bar and South bar. It has become a gamers’ paradise. The other facilities that strengthen the status of the Agua Caliente brand as a force to reckon with are their amazing restaurants. The Three Palms Buffet, The Poker Deli, La Olla, The Steakhouse, and the Waters cafe are reasons why the Agua Caliente hospitality is virtually irresistible.
These restaurants offer Mexican, American, Intercontinental cuisines, the best of coffee, pastries, and desserts. The 360 sports bar is a great spot to watch all kinds of sports and catch live sports news and results, listen to great music from some of the best DJs and catch a cool drink. The Agua Caliente Spa has every facility to guarantee world-class spa treatment from facial spa to full body treatment. The Agua Caliente brand is simply outstanding with hospitality at its best. It can’t get any better than this!